We are looking for an enthusiastic and energetic professional to join our team of Guest Relations Coordinators in Brisbane on a full-time basis. In the role you will work towards enhancing the reputation of the firm by providing excellent client service to the firm's clients, visitors, partners and employees.
Business Operations delivers excellent service and keeps the firm running smoothly. They work across the firm to deliver a wide range of services including facilities, guest relations, records, catering, printing and document support and our art collection.
As a Guest Relations Coordinator/Receptionist, your responsibilities will be broad but could typically include:
- Meeting and greeting all visitors when they arrive
- Announcing arrivals to appropriate members of the firm
- Answering the national switchboard and internal telephone calls in a timely manner
- Managing conference room bookings for internal and external events
- Liaising with appropriate colleagues (including IT, Facilities & Catering) regarding meeting room set ups and catering requirements for events
- Manage event billings to ensure correct costs are allocated
- Attending to other administrative tasks as required
Our Business Operations Team work across the firm to deliver a wide range of services including facilities, guest relations, records, catering, printing and document support and our art collection.
As Guest Relations Coordinator/Receptionist, your key clients will include employees and visitors to the firm on a daily basis.
Your career trajectory
Our Business Operations team is looking for an enthusiastic Guest Relations Coordinator/Receptionist who has the desire to learn and develop their career with us. We will support you on your journey and will give you access to our career framework when you join, providing a clear understanding of high performance at each career stage at Allens.
We also recognise that every employee's experience is different, and at Allens we know that successful and enjoyable careers come through your focus and commitment to being the best you can be, in an environment where you are supported and encouraged and have clarity on key processes and decisions. Our career deal is a key part in achieving this; our deal asks you to take the lead for your career, with us providing the coaching and support to help you meet your goals and aspirations.
What you'll bring
To succeed in this role you will need:
- Exceptional time management and organisational skills
- Experience in a Receptionist or similar role
- The ability to manage and prioritise a busy workload
- Professional communication and interpersonal skills
- Excellent personal presentation
- Experience in using a room booking system software preferred (but not essential)
- Experience in a similar role in a professional services or hospitality environment, is highly desired.
Reception hours are Monday to Friday from 7.45am to 5pm. The successful candidate would be required to work either shift, being 7.45am – 4.15pm or 8.30am – 5pm Monday to Friday, as determined by business need.
Allens is a leading international law firm with a proud 200-year heritage of shaping the future for our clients, our people and the communities in which we work.
From playing a pioneering role in the development of legislation and regulatory frameworks in the Asia region, to acting on numerous 'firsts' across a range of industry and community issues, it is in our DNA to make a difference and help shape what our world looks like.
Through our alliance with Linklaters, we offer clients a global network of 40 offices in 28 locations. With Allens, you'll work at the cutting edge of the law on the most complex and innovative deals in the market. You'll work with lawyers and professionals at the top of their game who, like you, strive to get a little better every day. And you'll be supported to take your career wherever you want it to go.
What we'll offer
You will be an integral part of a high performing, national team and have an opportunity to work with genuine market leaders.
At Allens, we provide lifelong learning that develops you personally and professionally, and access to people and leaders who can help you become the best you can be. You'll be given ongoing opportunities to get involved and to take your career all the way.
You'll enjoy a range of other benefits including free gym membership, staff discounts with hundreds of suppliers and regular social and sporting activities. Allens also leads the profession in community investment, giving you the opportunity to make a difference through our work on reconciliation, the environment and other social justice issues as well as our workplace giving and volunteering programs.
Are you ready to begin?
We prefer to hear from you directly.
Please submit your resume via our on-line careers site addressed to Thomas Wigglesworth, Senior Resourcing Consultant.
If this isn't the position for you, please tell your friends or colleagues about it.